Privacy Policy
Last updated: 2026. This policy describes how Private Concierge Asia ("we", "us") handles personal data when you use our website or engage our services.
Data we may collect
We may collect identifiers (such as name and contact details), travel or lifestyle preferences you choose to share, communication records, and technical data such as device type and approximate region derived from IP address when you browse our site.
How we use information
We use personal data to respond to enquiries, deliver concierge services, improve our offering, comply with law, and protect our legitimate interests — including fraud prevention and operational security.
Sharing & confidentiality
We adhere to strict confidentiality standards. Personal information is not sold. We only share data with vetted partners when necessary to fulfil a request (for example, a hotel or transport provider), or when required by law. Where processing involves cross-border transfers, we apply appropriate safeguards consistent with PDPA and, where applicable, GDPR expectations.
Retention & security
We retain information only as long as needed for the purposes above or as required by law. We implement administrative and technical measures appropriate to the sensitivity of the data we handle.
Your rights
Depending on your jurisdiction, you may request access, correction, or deletion of personal data we hold about you, subject to legal exceptions. Contact us via the channels indicated on this website to make a request.